RETURN POLICY
Return Policy
All Sales are final on Ephedra Products. No refunds or exchanges will be made for Ephedra products
Dietpillsuperstore.com will accept returns on UNOPENED products for up to 30 days after you have received them for a full refund of the original purchase price (not including original shipping fee). We WILL NOT, under any circumstances, accept any returns on already opened items. Since every individual has a different perception of what does and doesn't taste good, opened products will not be accepted for return as a result of dissatisfaction with taste, dissatisfaction with product results, etc. Dissatisfaction with opened containers must be handled directly with the manufacturer of the product. Once we receive your items we will issue a refund in the form of a credit to your credit card. Shipping and handling charges are non-refundable and the purchaser will pay for return shipping. No product returns will be accepted after 30 days.
ALL RETURNS MUST BE PROPERLY INSURED. If your return is not insured properly and gets lost or damaged in transit, we cannot issue a refund.
In the event that any of your products arrive damaged, please contact us via e-mail at orders@dietpillsuperstore.com, and we will file a claim with the carrier for a damaged shipment. Please include your order number, daytime phone number, and the nature of the damages. You have the option of either receiving a replacement or a full refund once the claims process is complete.
How do I return something?
Before returning a product, please contact us for a Return Merchandise Authorization (RMA) number by sending an e-mail to orders@dietpillsuperstore.com and provide the following information:
1. Your order number
2. Your name
3. The product(s) being returned
4. Reason(s) for return
5. Daytime phone number
6. Your e-mail address
Dietpillsuperstore.com will immediately issue you an RMA number. You must write this RMA number on your invoice and include it in your return package.
All shipments returned without a valid RMA number will be refused.
All Sales are final on Ephedra Products. No refunds or exchanges will be made for Ephedra products
Dietpillsuperstore.com will accept returns on UNOPENED products for up to 30 days after you have received them for a full refund of the original purchase price (not including original shipping fee). We WILL NOT, under any circumstances, accept any returns on already opened items. Since every individual has a different perception of what does and doesn't taste good, opened products will not be accepted for return as a result of dissatisfaction with taste, dissatisfaction with product results, etc. Dissatisfaction with opened containers must be handled directly with the manufacturer of the product. Once we receive your items we will issue a refund in the form of a credit to your credit card. Shipping and handling charges are non-refundable and the purchaser will pay for return shipping. No product returns will be accepted after 30 days.
ALL RETURNS MUST BE PROPERLY INSURED. If your return is not insured properly and gets lost or damaged in transit, we cannot issue a refund.
In the event that any of your products arrive damaged, please contact us via e-mail at orders@dietpillsuperstore.com, and we will file a claim with the carrier for a damaged shipment. Please include your order number, daytime phone number, and the nature of the damages. You have the option of either receiving a replacement or a full refund once the claims process is complete.
How do I return something?
Before returning a product, please contact us for a Return Merchandise Authorization (RMA) number by sending an e-mail to orders@dietpillsuperstore.com and provide the following information:
1. Your order number
2. Your name
3. The product(s) being returned
4. Reason(s) for return
5. Daytime phone number
6. Your e-mail address
Dietpillsuperstore.com will immediately issue you an RMA number. You must write this RMA number on your invoice and include it in your return package.
All shipments returned without a valid RMA number will be refused.